Questions & Answers

Q: QuestionCan the exhaust vent come out of the dyer on the right side of the machine? I have a shallow laundry closet. The dimensions require the exhaust to be on the right not the back of the dryer.

Asked 1 year ago by Gary.

• A:Answer The simple answer is yes. It requires knocking out a circular opening on the lower side of the machine and also removing the original internal vent pipe and installing a new one. (Not sure of details 'cause I'm using the original rear vent.) Instructions are in the manual.

  Answered 1 year ago by Display

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Q: QuestionLg gas dryer Dlg7001w Looking in vent exhaust tube from back of dryer it looks like a rectangle shape part ? On right lower portion. What is it? Does it belong there?

Asked 2 years ago by checkmate.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Hi there, thank you for your question about the DLG7001W gas dryer. The rectangular part you see in the lower right portion of the vent exhaust tube is likely a lint filter or a duct adapter that helps direct airflow from the dryer to the exhaust vent. It is normal for this component to be present, as it ensures proper ventilation and helps prevent lint buildup in the ductwork. If you’re concerned about its placement or functionality, we recommend consulting your user manual or reaching out to our support team for further assistance. Please feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help you. We appreciate your inquiry! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHow much vibration is normal for this unit? Model DLG7001W

Asked 2 years ago by checkmate.

• A:Answer Thank you for your interest in the LG Dryer (DLG6101W) model. The vibration levels of the LG DLG7001W and DLG6101W dryers may vary depending on installation, load balance, and floor level. To reduce vibration, it is best to place the dryer on a stable and level surface. If problem still persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the difference between the Moisture Sensor and Sensor Dry ?

Asked 2 years ago by ELLA.

• A:Answer Thank you for raising your concern regarding LG Dryer (DLG6101W) model. The Moisture Sensor and Sensor Dry are two related features in dryers that serve different functions. Moisture Sensor: The moisture sensor is a component in the dryer that detects how damp the clothes are during the drying cycle. Instead of using a preset time, dryers with a moisture sensor adjust the drying time based on the actual moisture level of the clothes. This feature prevents over-drying, saves energy, and is gentler on clothes. Sensor Dry: Sensor Dry is a cycle or setting on the dryer that uses the moisture sensor to automatically adjust the drying time based on the moisture level in the clothes. This innovative feature detects how wet the clothes are and adjusts the drying time accordingly. It promotes energy efficiency and prevents over-drying. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLG6101W.ABWEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDo I need any Conversion kit for this dryer if I have Natural Gas supply?

Asked 2 years ago by Kedar.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer Why do I need a LP conversion kit for this Dryer which is configured for use with natural gas and if I have natural gas supply? Can you please explain? If both dryer and supply is of same category (natural gas), do we really need any conversion kit?

  Answered 2 years ago by KedarVerified Purchase

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Q: QuestionIf I purchase this unit and the LP Gas conversion kit, will the technician install the LP kit as part of the published delivery / installation package that Best Buy sells? Are there any additional upcharges or fees if the answer is yes?

Asked 2 years ago by skydvr76.

• A:Answer Yes, the delivery crew installs the LP kit. Yes there is a fee unless you are a Best Buy member.

  Answered 2 years ago by SuzannaAVerified Purchase

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Q: QuestionIs this dryer compatible with the LG 5.0 7300 Model?

Asked 4 years ago by Great.

This question was asked about the related product: LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White

• A:Answer The Matching Gas Dryer is DLGX7301WE for 5.0 cu.ft. Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology, model WT7300CW. What specifically are you wanting to verify as far as compatibility? Please clarify your question so that I can provide a useful and accurate response. Thank you. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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