What is the difference between an open box. null

it means the unit possibly is a return from a customer or it's been on display in the showroom

Open box items, like Best Buy open box products, are goods returned by customers, inspected by the retailers, and then resold at a discount instead of being returned to the manufacturer. Best Buy open box items are all tested and inspected to verify that they work correctly, and to assign them a condition: Excellent-Certified, Excellent, Satisfactory, or Fair. But the company’s open box items aren’t inspected or repaired by the factory or by a factory-authorized facility. A small number of open box products were returned due to a defect and repaired. It’s impossible to know whether the model you’re considering was repaired, and if so, how thoroughly it’s been tested. Some are products returned “for a variety of reasons — a gift was the wrong color or model, or the TV or appliance was too big to fit.” But other open box products “served as in-store displays.”However, some product categories at Best Buy are eligible to be Geek Squad certified. According to a Geek Squad document (PDF), open box products in this condition look brand-new, without physical flaws, and include the original parts, accessories, and the original box. Additionally, the product has been professionally cleaned and then repackaged to offer the closest experience to buying new...^IFV

“What is the difference between an open box.”

Asked by Lorie 5 years ago

Answer This Question

See all questions & answers

LG - 7.3 Cu. Ft. Smart Gas Dryer with Steam and Sensor Dry - Graphite Steel-Front_Standard

1-2 of 2 Answers

it means the unit possibly is a return from a customer or it's been on display in the showroom
Answered by Justacustomer 5 years ago
Sorry, there was a problem. Please try again later.
Open box items, like Best Buy open box products, are goods returned by customers, inspected by the retailers, and then resold at a discount instead of being returned to the manufacturer. Best Buy open box items are all tested and inspected to verify that they work correctly, and to assign them a condition: Excellent-Certified, Excellent, Satisfactory, or Fair. But the company’s open box items aren’t inspected or repaired by the factory or by a factory-authorized facility. A small number of open box products were returned due to a defect and repaired. It’s impossible to know whether the model you’re considering was repaired, and if so, how thoroughly it’s been tested. Some are products returned “for a variety of reasons — a gift was the wrong color or model, or the TV or appliance was too big to fit.” But other open box products “served as in-store displays.”However, some product categories at Best Buy are eligible to be Geek Squad certified. According to a Geek Squad document (PDF), open box products in this condition look brand-new, without physical flaws, and include the original parts, accessories, and the original box. Additionally, the product has been professionally cleaned and then repackaged to offer the closest experience to buying new...^IFV
Answered by LG Digital Customer Care 5 years ago
Sorry, there was a problem. Please try again later.