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Are you using a 3-wire or 4-wire connection with the ENERGY STAR® Qualified LG 7.4 Cu. Ft. 8-Cycle Electric Dryer with FlowSense™ - White, Model # DLE3400W, and are you using a 4-wire plug or direct wiring to a conduit? You may want to consult with a qualified electrician about the wiring. The dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited. Pages 23 - 26 in your owner's manual have explicit instructions and illustrated diagrams showing the wiring for both a 3-wire and 4-wire connection. You can watch a video for a 4-wire power cord installation in our Help Library at https://www.lg.com/us/support/help-library/4wire-power-cord-installation-laundry-dryer-CT10000011-1428694381350 and you can watch...^IFV
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