“How come Alexa will not sync? I have the thinking (grey circle and colored dots) going round and round. Alexa not connecting. I just purchased an Alexa enabled sound bar to help connect my tv and the Alexa will not connect to tv. Please help.”

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• Please contact our Support Center at (800) 243-0000 while you are in front of your LG UK6190PUB 4K HDR Smart LED UHD TV - 70" Class (69.5" Diag), Model # 70UK6190PUB so they can guide you through synchronizing the TV up with your Amazon Alexa device. Their hours are from 6:00 AM to Midnight CST...^IFV

  Answered by LG Digital Customer Care 6 years ago

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