“We bought this TV yesterday. Installed this morning, and there are vertical lines showing on the screen. I thought it might be a cable issue from the laptop to the TV, but the lines are still present when the laptop is disconnected. Please advise.”
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We are so sorry this has been your experience with your new TV. You can troubleshoot this issue from the following help library article: http://www.lg.com/us/support/product-help/CT10000018-1387209695776-horizontal-vertical-lines-or-partial-image If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 and our specialists will be happy to look into it. ^CP
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