“Just hooked this tv up to a Xbox Series X and it says my tv doesn't support 4K 120Hz. Is there a setting I am missing somewhere?”

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• Did this TV work good for the new Xbox?

  Answered by Mking2209 5 years ago

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• Make sure you have it connected to the right HDMI port. Only two of them have 120hz capability.

  Answered by IFlores5150 5 years ago

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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• The TX-NR787 does not support 4k 120 due to the fact that it doesn't have hdmi 2.0. I would hook straight to the tv and then arc the sound into the out arc on the receiver for sound. Hope this helps

  Answered by DjMacgumby 5 years ago

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• Its hooked up to hdmi 3 but i think my problem is that is going through my Onkyo TX-NR787 which appears to only do 4k 60

  Answered by Craig712 5 years ago

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