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Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Sorry, there was a problem. Please try again later.Mine does the same thing
Sorry, there was a problem. Please try again later.We had ours installed a few weeks ago, and because it is above our fire place, which is much higher than where we sit to watch tv, ours leans forward. I would think it would need to lean forward or just be straight, not lean backwards.
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