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Page Showing 1-20 of 36 questions
  • QuestionWhat is the refresh rate of this LG TV?

    • Answer This LG TV has a refresh rate of 120Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I mirror my phone screen to this TV?

    • Answer Yes, you can mirror your phone screen to the TV using Apple AirPlay 2 or Google Cast.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV have built-in speakers?

    • Answer Yes, this TV has built-in speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many HDMI inputs does this TV have?

    • Answer This TV has a total of 4 HDMI inputs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this LG TV compatible with Dolby Atmos?

    • Answer Yes, this TV supports Dolby Atmos for an immersive sound experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of processor does this LG TV use?

    • Answer This LG TV is equipped with the Alpha 9 AI Processor Gen8.
    This question and answer was generated by AI based on customer and product data.
  • QuestionBesides the thickness, could you please tell me the key differences between the C5 and the G5? Thanks.

    Asked by jim.

    • Answer Hi there, Jim. We understand your inquiry about the 83" Class OLED evo AI 4K UHD Smart webOS TV (Model OLED83C5PUA) versus the G5 series. Here are the key differences: Processor: C5: Powered by the α9 AI Processor Gen 8 for crisp upscaling and picture enhancements. G5: Upgraded to the α11 AI Processor Gen 2 for faster AI-driven picture and sound personalization. Brightness & Reflection Handling: C5: Features LG’s Brightness Booster technology for strong contrast in typical rooms. G5: Uses Brightness Booster Ultimate and a dedicated anti‑glare layer—delivering up to 45% greater peak brightness and superior reflection control in bright environments. Refresh Rate & Gaming: C5: Native 120 Hz refresh (with VRR support via G‑Sync/FreeSync) G5: Also 120 Hz native, but supports VRR up to 165 Hz for ultra‑smooth 4K gaming. Panel Structure: C5: Standard OLED Evo panel. G5: Employs a four‑stack OLED panel architecture for higher luminance and more vivid colors wired.com Design & Stand: C5: Includes a tabletop stand out of the box. G5: “One Wall Design” is optimized for flush wall‑mount installations (stand sold separately). https://www.bestbuy.com/site/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621822.p?skuId=6621822 If you’d like to dive deeper into any of these features or need help deciding which model fits your setup best, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat are they key differences between the B-class and C-class OLED tv’s?

    Asked by Carlos.

    • Answer Hello there, Carlos. Thank you for reaching out to us. We understand your inquiry regarding the differences between our B-class and C-class OLED models. The key differences for the 2025 lineup (B5 vs C5) are that the C5 features a more powerful α9 AI Processor 4K Gen8, significantly higher brightness with Brightness Booster technology, and supports a higher refresh rate of 144Hz for gaming. The B5, while still excellent, uses the α8 processor and is limited to 120Hz. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill this be restocked? Not sure why it's still showing as a purchase option when it's out of stock

    Asked by Nick.

    • Answer Hi, there! Thank you for sharing your question with us about the LG TV (OLED83C5PUA,). No, this model can appear as a purchase option even when inventory is low because retailers update stock at different times. Restocks do happen, but they depend on each retailer’s supply schedule, so we recommend keeping an eye on their listing or reaching out to them directly for the most accurate timing. You may contact Best Buy's Customer service 1 (888) 237-8289. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5. If you need more help, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

      Answered by LG Digital Customer Care

  • QuestionHow large is the box?

    Asked by GregF.

    • Answer Click on the 'Specifications' link for the LG 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED83C5PUA, then scroll down to 'Box Dimension'...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this tv come with a stand?

    Asked by Abdul.

    • Answer Yes

      Answered by AntonioH

  • QuestionIs this wall mountable?

    Asked by Mike.

    • Answer Yes

      Answered by AntonioH

  • QuestionPrice match $2999

    Asked by Ted.

    • Answer The Authorized Competitors that Best Buy matches are major retailers like Amazon, Walmart, Target, Costco, Sam's Club, and B&H Photo Video. You can request a price match either before you buy or during your eligible return period after your purchase. The TV must be the exact same brand and model number, and the competitor must have the TV immediately available to sell. You can show a sales associate the competitor's current ad or website on your phone or submit your request through the Best Buy Price Match web chat or by calling 1-888-BEST-BUY...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan a soundbar be directly mounted to this TV?

    Asked by Rom.

    • Answer Yes, absolutely

      Answered by AntonioH

  • QuestionWhere can I find an installation manual?

    Asked by GeorgeB.

    • Answer Inside the box

      Answered by AntonioH

  • QuestionWhat is the warranty on this tv?

    Asked by Peteg.

    • Answer The LG 83-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED83C5PUA, comes with a Limited Manufacturer's Warranty of One (1) year from the date of original retail purchase for Parts and Labor (internal/functional parts only)...^Ivan.

      Answered by LG Digital Customer Care

  • Questionis installation included?

    Asked by belicoso.

    • Answer Hi there, Belicoso! Thanks for reaching out about the LG TV (OLED83C5PUA). Yes — installation can be included with the LG OLED83C5PUA depending on the retailer or service option you choose. You may contact Home Depot Customer service 1 (800) 466-3337 for more inquiry regarding the installations services. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5. If you’d like us to take a closer look or need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be glad to help. - Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this tv have the multi view HDMI feature. Meaning can I display more than 1 HDMI input on the screen at the same time? Thanks!

    Asked by stlcards17.

    • Answer The LG 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED83C5PUA, like all other LG OLED TVs, supports Multi View, allowing users to display multiple content sources simultaneously in split-screen or picture-in-picture modes. It is powered by the \(\alpha 9\) AI Processor Gen8 and runs webOS 25, enabling features such as viewing a web browser and YouTube side by side. Multi View supports combinations like an external HDMI source plus a built-in app or TV tuner, and the feature can be accessed via the webOS 25 home screen/apps menu. Due to hardware constraints, Multi View is limited to one HDMI input at a time, along with a streaming app or tuner, rather than two simultaneous HDMI devices. The included Magic Remote allows for separate control of each window...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI may get the LG 83 Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Im NOT mounting it. I will place it on a TVconsole. I see tthis comes w a stand. Will a soundbar fit under bottom of the screen. Is height adjustable? Compatible w othr stands

    Asked by SoundbarUnderTV.

    • Answer How tall is the Soundbar? The stand for the LG 83-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED83C5PUA, can be adjusted to a height of 45" in position 1 and 43.1" in position 2, meaning it will have a clearance of 3.5" from the bottom of the panel and the surface it is installed on in position 1, and a clearance of 1.6" in position 2...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow Big is the box? I'm trying to figure out if it will fit in my SUV

    Asked by BoxSize.

    • Answer Will not fit in your SUV. Its a really large box.

      Answered by AntonioH