“I purchased this a few years ago from Best Buy. Last night, I used it for the first time to burn a music CD from .wav files. After it finished burning, the CD will not play in a CD player. I used a "Verbatim" blank cd disc, selected music CD. Pls advise”
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Have you allowed the software to finalize the disc? Without finalizing the disc it won't work in a CD player. Does this CD player have trouble playing other CDs that were burned as opposed to those that are store bought? You should check the specs of the CD player to make sure that it will read CD-Rs as some do not. Also the disc does have to be a CD-R. Is this one of those smaller 3 inch CD-Rs because some CD players can't play those either. If Verbatim didn't work you can always try using some other brand as it may just be a compatibility issue. It has happened to me before where certain brands work better than others. If these steps don't produce a working audio CD then try using a different burner. It could simply be the drive shipped defective. And after years of sitting around never having been used you lost your chance for a refund.
Sorry, there was a problem. Please try again later.Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
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