“I just purchased this phone unlocked from Best Buy and went to put my att SIM card in it from my iPhone and it says there’s no service, what should I do?”

Asked by Theo 4 years ago

1-3 of 3 Answers

Return it. You have to call Best Buy and go through their tech support protocols before you can return it without being charged the restocking fee. I ordered this phone twice. Neither could get on the Sprint network. I went through about 10hrs of tech support between the Sprint store, Sprint tech support, and Best Buy tech support. Drove to the nearest Best Buy, which is an hr. away, twice. Best Buy needs to stop selling this phone and save the customers the headache.
Answered by UnsatisfiedShopper 4 years ago
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You have to call your service provider and give them the imei sometimes and they will switch it for you.
Answered by Genji 4 years ago
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Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Be sure to provide your contact information, model/serial numbers and date of purchase; we will be happy to assist you. Our Mobile Communications Support will be better able to assist you. ^Daphane
Answered by LG Digital Customer Care 4 years ago
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