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I bought this model (17Z90P-K.AAB8U1 ) 10/9/21. It came installed with Windows 10 Home, but with a Windows 11 upgrade option in the setup which I chose. Once the desktop came up, Windows 11 started loading and ultimately installed with no issues so am not sure about the LG answer.
Sorry, there was a problem. Please try again later.For your PC to run Windows 11, it will need a processor that has two or more cores and a clock speed of 1GHz or higher. It will also need to have RAM of 4GB or more, and at least 64GB storage. The PC will also need a TPM security version of TPM 1.2 or higher and Secure Boot Capable support. I do not think the 2021 gram will meets the requirements. There is no TPM chip in gram 2021 models with Windows 10 Home. Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
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