Questions & Answers

Q: QuestionHow much storage space does this LG laptop offer?

• A:Answer This LG Gram laptop comes with a 512GB Gen4 NVMe SSD.

Q: QuestionDoes this LG Gram laptop support Wi-Fi?

• A:Answer Yes, the LG Gram laptop supports Wi-Fi 6 (AX).

Q: QuestionHow much RAM does this LG Gram laptop have?

• A:Answer The LG Gram laptop has 8GB of dual-channel DDR4 RAM.

Q: QuestionWhat type of display does the LG Gram laptop have?

• A:Answer The LG Gram laptop features a 15.6" Full HD IPS display with anti-glare and up to 300 nits brightness.

Q: QuestionDoes the LG Gram laptop have a webcam?

• A:Answer Yes, the LG Gram has an HD webcam with a privacy shutter.

Q: QuestionWhich processor is used in this LG Gram laptop?

• A:Answer This LG Gram laptop is powered by an Intel Core i5 (13th Gen: 1334U) processor.

Q: QuestionIs the RAM expandable?

Asked 6 months ago by InterestedCustomer.

• A:Answer The 8GB DDR4 RAM for the LG gram Book 15.6", Thin and Lightweight Laptop, Windows 11 Home, Intel® Core™ i5-1334U, 8GB RAM, 512GB SSD, Titan Silver, Model # 15U50T-G.ARS2U1 is upgradeable...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this have a thunderbolt port?

Asked 6 days ago by Tripendicular.

• A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry about the Thunderbolt port on the 15U50T-G.AAS3U1 laptop. This model has USB-C (USB 3.2 Gen 2x1 & USB PD Support (x2)) ports, but it does not specify Thunderbolt capabilities. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-gram-book-15-laptop-intel-core-i5-1334u-with-8gb-memory-512gb-ssd-titan-silver/JJ8VPZTV9C If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 5 days ago by LG Digital Customer Care

  
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Q: QuestionIs the ram upgradeable?

Asked 6 months ago by Muddy1208.

• A:Answer Hello there. We understand your inquiry about the LG gram 15" Laptop, model 15U50T-G.ARS2U1, and whether its memory is upgradeable. This unit comes with 8GB of LPDDR4x RAM, which is soldered directly onto the motherboard, meaning it is not upgradeable. For optimal performance, we recommend regularly closing unused apps and running system updates to keep your device running smoothly. https://www.bestbuy.com/site/lg-gram-15-laptop-intel-core-i5-1334u-with-8gb-memory-512gb-ssd-titan-silver/6626024.p?skuId=6626024 If you have additional questions or need personalized assistance, feel free to send us a private message on Social Media @LGUSSupport—we’re here to help! —Renzo

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionDoes it have a backlit keyboard?

Asked 6 months ago by Gerry.

• A:Answer Hi there, Gerry. We understand your inquiry regarding the LG gram 15" Laptop (Model: 15U50T-G.ARS2U1) and whether it includes a backlit keyboard. That’s a great feature to check on, especially if you often work in dim environments. Based on the official specifications, this model does not include a backlit keyboard. While many LG gram laptops offer backlit keyboards, this particular configuration is designed with a more streamlined feature set to keep it lightweight and cost-efficient. Quick Tip: If backlit keys are essential for your workflow, you may want to explore other LG gram models that include this feature, such as the LG gram 16 or LG gram 17 series. You can verify backlit keyboard availability in the product specs section labeled “Features.” https://www.bestbuy.com/site/lg-gram-15-laptop-intel-core-i5-1334u-with-8gb-memory-512gb-ssd-titan-silver/6626024.p?skuId=6626024 If you have any questions about alternative models with backlit keyboards or need help picking the right LG gram for your needs, please send us a private message on social media @LGUSSupport. We’re here to help you find the perfect fit. —Renzo

  Answered 6 months ago by LG Digital Customer Care

  
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Q: Questionhow many RAM slots are there in this laptop? what is the max RAM it can support

Asked 6 months ago by Rammer.

• A:Answer Hello there, Rammer. We understand your inquiry and are happy to help with your LG gram 15U50T-G.ARS2U1. Based on LG’s specifications, this model features two DDR4 SO-DIMM slots and supports up to 32 GB of RAM total (2 × 16 GB modules). To verify your available slots and maximum capacity right now, you can: Press Ctrl + Shift + Esc to open Task Manager. Click the Performance tab and select Memory. Look for “Slots used” (e.g., “1 of 2”) and confirm the Form factor shows SODIMM. If you decide to upgrade, be sure to use DDR4-3200 MHz SO-DIMM modules and follow static-discharge safety precautions (e.g., grounding yourself before opening the memory compartment). https://www.bestbuy.com/site/lg-gram-15-laptop-intel-core-i5-1334u-with-8gb-memory-512gb-ssd-titan-silver/6626024.p?skuId=6626024 For detailed guidance or to explore upgrade options, please send us a private message on social media at @LGUSSupport, and our team will be more than happy to assist further. We appreciate your patience as we work together to keep your LG gram performing at its best. —Renzo

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionCan I play dvds on this laptop?

Asked 6 months ago by Anonymous.

• A:Answer Hello there! We understand your inquiry about playing DVDs on your LG gram 15 (model 15U50T‑G.ARS2U1). This laptop doesn’t include a built‑in optical drive, but you can easily enjoy DVD content by using an external USB DVD drive. One helpful step to get started: • Connect your external DVD drive to one of the USB‑A or USB‑C ports (use a USB‑C adapter if needed). Once plugged in, insert your DVD and open File Explorer—your disc should appear under “This PC.” If it doesn’t show up, try a different USB port or go to Device Manager to ensure the drive’s driver is enabled, then refresh the list in File Explorer. https://www.bestbuy.com/site/lg-gram-15-laptop-intel-core-i5-1334u-with-8gb-memory-512gb-ssd-titan-silver/6626024.p?skuId=6626024 For any further questions—whether it’s compatible drive recommendations, driver updates, or software settings—please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your choosing LG! —Renzo

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionCan the ram be upgraded?

Asked 6 months ago by Marx.

• A:Answer The 8GB DDR4 RAM in the LG gram 15" Laptop - Intel Core i5-1334U with 8GB Memory - 512GB SSD - Titan Silver, Model # 15U50T-G.ARS2U1 is upgradeable...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionDoes it have a backlight?

Asked 6 months ago by ACustomer.

• A:Answer The LG gram Book 15.6", Thin and Lightweight Laptop, Windows 11 Home, Intel® Core™ i5-1334U, 8GB RAM, 512GB SSD, Titan Silver, Model # 15U50T-G.ARS2U1 has a backlit keyboard...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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