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Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Sorry, there was a problem. Please try again later.I also struggled with setting the time at first. It can be a bit confusing- What I did was search on YouTube “how to set the time on a LG neochef microwave” and it popped right up! It was very helpful
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