“My current Tracfone Samsung Galaxy "Stardust' cannot charge, it was down to 9%- can I transfer number/contacts to a new phone, even if I can't turn on my old one?”
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If your contacted were backed up to a cloud or onto a SD card/SIM card, they can be transferred to a new device. If you have additional concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
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