“Hello, I just bought this washer/dryer combo. Is the dry cycle supposed to be unbearably loud?”

Asked by Save 5 years ago

1-1 of 1 Answer

We sincerely apologize for any inconvenience. The LG SIGNATURE 2.8 Cu. Ft. 17-Cycle Washer and 6-Cycle Electric Dryer Combo with Steam, Model # LUWM101HWA uses an Inverter Heat Pump for drying and it is not "supposed to be unbearably loud". That indicates that there may be a problem with the unit. Check to ensure that all the shipping bolts have been removed from the back of the unit. Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer. The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place. If the bolts have been removed, please contact our Support Center at (800) 243-0000 so they can assist you troubleshooting the issue to determine if this is something that can easily be resolved...^IFV
Answered by LG Digital Customer Care 5 years ago
Sorry, there was a problem. Please try again later.