Questions & Answers

Q: QuestionWhat smart features does the ThinQ Care app offer for this refrigerator?

• A:Answer The ThinQ Care app for this LG refrigerator offers proactive smart alerts for usage, maintenance, and early diagnosis, helping users understand their appliance needs and avoid potential problems. It also provides personalized experiences based on usage patterns and allows users to control the refrigerator's temperature, air filter, and Ice Plus feature remotely from their smartphones.

Q: QuestionWhat is the Fresh Air Filter and how does it work to keep food fresh?

• A:Answer The Fresh Air Filter in LG refrigerators is a 3-layer filter with a dedicated fan that actively pushes cleaner and fresher air into the fridge. This helps remove odors and maintain optimal humidity and temperature levels, ensuring that food stays fresher for longer. The filter should be replaced approximately every six months or when the Air Filter indicator light turns on.

Q: QuestionWhat is the capacity of the premium ice bins and what types of ice do they hold?

• A:Answer The premium ice bins can hold approximately 6 to 8 (12-16 oz.) glasses of ice. They hold two types of ice: LG Craft Ice and mini cubed ice.

Q: QuestionHow does the Door Cooling+ feature maintain consistent temperatures throughout the refrigerator?

• A:Answer The Door Cooling+ feature maintains consistent temperatures throughout the refrigerator by extending the reach of LG's Smart Cooling system. Blasts of cool air reach all areas of the refrigerator, including the door, helping to maintain consistent temperatures from top to bottom and keeping all foods fresh and flavorful. The Door Cooling+ vent helps circulate cool air throughout the refrigerator, ensuring that all areas are evenly cooled.

Q: QuestionHow much storage space does this LG refrigerator offer in total?

• A:Answer This LG refrigerator offers a total storage space of 30.7 cubic feet. It has a refrigerator capacity of 20 cubic feet and a freezer capacity of 10.7 cubic feet.

Q: QuestionCan you explain the difference between LG's Craft Ice and mini cubed ice?

• A:Answer LG's Craft Ice is round-shaped ice that is made slowly for a clearer and longer-lasting ice. Mini cubed ice is the traditional square-shaped ice that is smaller in size. The Craft Ice is made in the left bin of the freezer, while the mini cubed ice is made in the right bin.

Q: QuestionHow does Linear Cooling help preserve the freshness and flavor of food?

• A:Answer Linear Cooling minimizes temperature fluctuations within 1°F of the set temperature to help preserve the freshness and full flavors of food. It senses temperature changes and quickly adjusts the cooling to maintain optimal conditions, reducing the risk of food spoilage and flavor loss.

Q: QuestionWhat is the IcePlus feature and how does it work?

• A:Answer The IcePlus feature on the LG refrigerator increases both ice making and freezing capabilities. To activate it, press the Ice Plus button on the control panel. This will lower the freezer temperatures to the coldest setting for 24 hours, boosting ice production. After 24 hours, the function automatically shuts off, or it can be stopped manually by pressing the button again.

Q: QuestionHow does the PrintProof finish on this refrigerator help with maintenance and cleaning?

• A:Answer The PrintProof finish on this LG refrigerator resists fingerprints and smudges, making it easy to maintain and clean. It eliminates the need for special cleaners or constant attention, allowing users to simply wipe the surface with a paper towel to avoid streaks. For stubborn stains, a few drops of liquid dish soap in water can be used, followed by rinsing with hot water and drying.

Q: QuestionHow many crisper drawers and a Glide N' Serve pantry drawer are included in this refrigerator?

• A:Answer This LG refrigerator comes with 2 crisper drawers and a full-width Glide N' Serve pantry drawer. The crisper drawers provide easy access to fruits, vegetables, and beverages, while the Glide N' Serve drawer offers additional space for fresh food items.

Q: QuestionHow does the UVnano Water Dispenser ensure cleaner and safer drinking water?

• A:Answer The UVnano Water Dispenser employs UV light technology to eliminate up to 99.99% of bacteria on the built-in water dispenser nozzle within 24 hours. This ensures that filtered water flowing through the clean nozzle is fresher, tastes better, and provides peace of mind regarding its cleanliness.

Q: QuestionHow many ice makers does this refrigerator have and where are they located?

• A:Answer This LG refrigerator has three ice makers. One is located in the refrigerator door and produces cubed or crushed ice. The other two are located in the freezer compartment: one produces mini cubed ice, and the other produces LG's slow- melting, round Craft Ice.

Q: QuestionCan you explain the different types of ice this refrigerator can produce and where they are dispensed from?

• A:Answer This LG refrigerator can produce four types of ice: cubed, crushed, mini cubed, and slow-melting round Craft Ice. Cubed and crushed ice are dispensed from the door dispenser, while mini cubed ice is produced in the freezer icemaker. Craft Ice is made in the freezer icemaker and can be dispensed from the door dispenser.

Q: QuestionDo the crisper drawers have humidity control?

Asked 2 years ago by Tarag.

• A:Answer I read the operation section and nothing mentions it.

  Answered 2 years ago by Catlady1955Verified Purchase

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Q: Questionwill shelf on door hold gallon jug of milk?

Asked 2 years ago by Marki86.

• A:Answer Thank you for your interest in the LG 31 cu. ft. Smart Standard-Depth MAX™ French Door Refrigerator with Four Types of Ice and Mirror InstaView® (LRYKS3106S) model. Yes, the door shelves of the LG LRYKS3106S refrigerator are designed to hold a gallon jug of milk. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYKS3106S.ASTCNA0. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan you get this model with wheels on it

Asked 2 years ago by ROJOBO.

• A:Answer Thank you for your interest in the LG LRYXS3106S.ASTCNA0 model. No, the LRYXS3106S does not come with wheels on it. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYXS3106S.ASTCNA0. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionMy new LG refrigerator water dispenser the water tastes horrible ! How long will it lasts ?

Asked 1 month ago by Sitter.

• A:Answer My water dispenser started filtering good tasting water after 2-3 of days.

  Answered 1 month ago by EllieVerified Purchase

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Q: QuestionHow do l get rid of a horrible taste in my water ?

Asked 1 month ago by Vava.

• A:Answer Hi there, Vava. Thank you for sharing your experience with us. We understand your inquiry regarding the taste of the water from your LRYXS3106S refrigerator. This issue is often related to the water lines or the filter. We recommend first flushing the water tank by dispensing and discarding 2.5 to 3 gallons of water to properly flush the lines. LG Refrigerator – Why Does the Ice or Water Taste Bad? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208 If you continue to experience this taste after flushing, we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionCan you get a refrigerator with no ice maker??

Asked 1 month ago by Birdie.

• A:Answer The Energy Star® Qualified LG cu. ft. Smart Standard-Depth MAX™ French Door Refrigerator with Four Types of Ice and Tall Ice and Water Dispenser - Stainless Steel, Model # LRYXS3106S, is only available with a factory-installed ice maker, but we have other LG different models that do not have a factory-installed ice maker...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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