“Hi, why this model UBK90 that I owned cant play UHD movies with mkv 2.64 & 2.65 files format from HDD external drive? I have no issues playing these movies on my LG 82UM7600 tv. Regards”

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• On page 48 in the appendix of the owner's manual for the LG 4K Ultra-HD Blu-ray Disc™ Player with Dolby Vision®, Model # UBK90 is a listing of file extensions and codec formats that this unit can play. The "mkv" file extension and H.264 codec are listed. The H.265 codec is not listed. Please contact our Customer Support Center at (800) 243-0000 if you need firther assistance...^IFV

  Answered by LG Digital Customer Care 5 years ago

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