“Cutout dimensions on your site are substantially different from LG's website You say cutout should be 28 1/2 by 19 11/16. The LG website for the exact same item number says 33 7/8 by 19 5/8. That is a pretty big difference in the width. Who is correct?”
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Hi there, Dave. We understand your inquiry about your LG Studio 36″ Smart Built-In Gas Cooktop CBGS3628S. The cut-out dimensions published on LG’s official site are the correct specifications: 33 7/8″ (W) × 19 5/8″ (D). It looks like the Best Buy listing inadvertently shows the smaller 28 1/2″ width—likely a typo carried over from another model’s specs. As a helpful troubleshooting step, please download or reference the CBGS3628S installation guide from LG’s website and compare the “Cut-Out (WxHxD)” figures there—this ensures you have the manufacturer-approved opening before installation. Additionally, measure your countertop opening with a tape measure to confirm it matches the 33 7/8″ × 19 5/8″ requirement. https://www.bestbuy.com/site/lg-studio-36-in-smart-built-in-gas-cooktop-with-5-burners-with-ultraheat-stainless-steel/6509803.p?skuId=6509803 If you need further clarification or assistance—such as locating the PDF guide or verifying your space—please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get your cooktop installed perfectly. —Renzo
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