Questions & Answers

Q: QuestionHow many drying cycles does this unit have?

• A:Answer This unit has twelve drying cycles.

Q: QuestionCan I control this laundry appliance with an app?

• A:Answer Yes, you can control this appliance with an app.

Q: QuestionDoes this washtower have a steam function?

• A:Answer Yes, this washtower has a steam function.

Q: QuestionDoes this appliance have a self-cleaning filter?

• A:Answer No, this appliance does not have a self-cleaning filter.

Q: QuestionAre fill hoses included with the washtower?

• A:Answer No, fill hoses are not included with the washtower.

Q: QuestionIs there a warranty on the direct drive motor?

• A:Answer Yes, there is a 10-year limited warranty on the direct drive motor.

Q: QuestionCan I remotely start the washtower?

• A:Answer Yes, you can remotely control the washtower using the ThinQ app.

Q: QuestionDoes this laundry center have a child lock feature?

• A:Answer Yes, this laundry center has a child lock feature.

Q: QuestionDoes this laundry center have a steam function?

• A:Answer Yes, this laundry center has a steam function.

Q: QuestionIs this laundry center ENERGY STAR certified?

• A:Answer Yes, this laundry center is ENERGY STAR certified.

Q: QuestionCan the washer automatically dispense detergent?

• A:Answer Yes, the washer has ezDispense Automatic Dispenser.

Q: QuestionAre hoses included with this laundry tower?

• A:Answer No, fill hoses are not included with this laundry tower.

Q: QuestionDoes this washtower have smart technology?

• A:Answer Yes, this washtower has LG ThinQ Smart Technology.

Q: QuestionWhat is the difference between the Studio model vs another model with the same features?

Asked 4 months ago by orkidl8dy.

• A:Answer We will need a model number for the refrigerator you would like to compare to the ENERGY STAR Certified LG STUDIO WashTower™ with 5.0 cu. Ft. Washer & 7.4 cu. Ft. Dryer - Essence White, Model # SWWG50W4. Our WashTower™ units with different model numbers have different specifications and features, so comparing differences or similarities will vary depending on which models are being compared...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: Questionhow much depth do you need

Asked 7 months ago by Johnny.

• A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, you will need to allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the ENERGY STAR® Most Efficient LG STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower™ with Steam and TurboWash® 360, Model # SWWG50N3. Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: Questiondoes gas dryer need 220 ?

Asked 1 year ago by dd.

• A:Answer Hey there! We'd be more than happy to help you with the LG washtower. The model is an electric dryer, so it doesn't require gas or a 220V connection. Instead, it needs to be plugged into a standard 120V outlet. Just make sure the outlet is rated for 20 amps to ensure proper operation. ​​For more questions, private message us on social media @LGUSSupport. We're just a click away! ^Joslyn​

  Answered 1 year ago by LG Digital Customer Care

  
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Q: Questionare the doors revereseable??

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your interest in the LG SWWG50W4. The LG WashTower models have fixed doors that are not reversible. The design is a single unit with the washer at the bottom and dryer on top, which takes up less space than a traditional side-by-side washer and dryer setup. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SWWG50W4.AEWEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat is the difference in the 5.0 with gas dryer Wash Tower between the one with Steam and Intelligence and the one with Steam and TurboWash 360?

Asked 2 years ago by GrammaC.

• A:Answer Hello there. Thank you for your inquiry. The difference between the Steam and Intelligence, and the one with Steam and TurboWash 360 lies in their main technologies. The LG WashTower with Steam and Intelligence emphasizes AI-driven intelligence to optimize the washing and drying process based on load characteristics. On the other hand, the LG WashTower Steam and TurboWash 360 focuses on faster washing through its powerful TurboWash 360 feature while still offering the advantages of Steam functionality. Both models are designed to deliver excellent washing and drying performance while catering to different preferences and laundry needs. ^Jolly

  Answered 2 years ago by LG Digital Customer Care

  
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