“This is my 2nd LG headset and with the last one and now this one, it reads aloud old, random text messages at random times. Why is this and what can be done to stop it without turning off the feature altogether?”

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• I wonder if the issue is with your phone? I have never had this issue.

  Answered by Rllen 8 years ago

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• Hi Shea. We regret to read about the issues that you are experiencing with your LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver, Model # HBS-1100 and apologize for any inconvenience. However, keep in mind that this device is an audio accessory to your phone and if this is occurring with a second headset, it is possible that the issue may be with your phone. You can contact our Mobile Support at (800) 793-8896 for assistance...^IFV

  Answered by LG Digital Customer Care 8 years ago

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