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Questions & Answers

Your price for this item is $1,499.99
Page Showing 1-20 of 22 questions
  • QuestionIs this the latest version of the LG 17 or is this the older model? Please clarify. Thanks.

    Asked by Anonymous.

    • Answer This machine is often confused with the Gram 17 series. #This machine is made of aluminium and hence sturdy, heavier and stronger while the Gram is made of a Magnesium alloy. #These have a built in graphic card and good for gaming and heavy processing while Gram have no discrete graphics. #Both have same 72whr good battery life & awesome retina display. #The gram have Thunderbolt feature along with Finger print reader while the UltraPC 17U70N does not. #The keyboard & trackpad & internal speakers are design flaws in both the models.They will not make you happy but you can live with them. #The 17U70N has an ethernet port and 2 physical DDR4 slots which can upgrade upto 64gb, while the gram has 8GB built in Ram and a single slot of DDR4 ram available to upgrade. #Both machines have 2 NVME SSD slots & the Wifi card cannot be upgraded.The 17U70N has 802.11ax/Wifi6+BT5.0 while the 2018 17z990 has 802.11ac/WiFi5+BT4.0. #The gram series is expensive and good only for light media consumption and office work.The 17U70N has 2 fans and built in DDR5 graphics card. I have used both the 17z990 & the 17u70n machines and i like the LG Ultra PC.

      Answered by varma1986

  • QuestionIs the keyboard backlit?

    Asked by JIMMY.

    • Answer yes the keyboard is back lit and has two settings low and high.

      Answered by Joker1

  • QuestionCan anyone tell me if this system comes with 2 M2 slots like the last LG 17 did? I would not be able to buy it otherwise, as I would quickly run out of space.

    Asked by MYav.

    • Answer Like the 2019 version, the 2020 LG Ultra PC 17” Lightweight & High Performance Laptop with NVIDIA® GeForce® GTX™, Model # 17U70N-R.AAS7U1 - Best Buy Exclusive, also has 2 x NVMe™ M.2 2280 slots...^IFV

      Answered by LG Digital Customer Care

  • QuestionThis unit comes with 16GB RAM, can more RAM be added and what is the maximum RAM unit can accommodate?

    Asked by Peteyfx.

    • Answer Yes, you can replace the 16GB of RAM, I upgraded mine to 32GB without issue.

      Answered by George

  • QuestionCan the laptop be charged by the USB-C port?

    Asked by Ken.

    • Answer The USB 3.1 Type-C on the LG Ultra PC 17” Lightweight & High Performance Laptop with NVIDIA® GeForce® GTX™ - Best Buy Exclusive, Model # 17U70N-R.AAS7U1 supports USB PD (Power Delivery) supports USB PD (Power Delivery) o it can be charged with a source device like a portable power bank or Type-C power adapter that supports USB PD. The Power profile for charging is: 5V @ 2A (10W), 9V @ 3A (27W), 15V @ 3A (45W), 20V @ 5A (100W)...^IFV

      Answered by LG Digital Customer Care

  • Questioncan you output 4k @ 60hz over the usb-c with an hdmi 2.0 adapter?

    Asked by bob.

    • Answer Connecting to an external 4K monitor through the laptop's HDMI or USB-C ports works fine, however, I only got it to work at 30Hz.

      Answered by taureantiger

  • QuestionCache memory? Information is not listed.

    Asked by Anonymous.

    • Answer CPU has 6 MB L3 Cache, Intel GPU has 1GB RAM, Nvidia GeForce 1650 GPU has 4GB DDR5. Hope this helps

      Answered by TheStigenator

  • QuestionIs the screen matte or glossy? What's the brightness level in nits?

    Asked by Anonymous.

    • Answer The LG Ultra PC 17” Lightweight & High Performance Laptop with NVIDIA® GeForce® GTX™, Model # 17U70N-R.AAS8U1 has a glossy screen and it has a brightness of 300 nits...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan the memory and hard drive size be increased/upgraded? Are there extra memory and SSD slots we can add to the existing ones or swap for bigger units?

    Asked by K1234.

    • Answer Our gram Laptops have expandable memory and they have two SSD slots so you can also expand the hard drive capacity. ^Daphane

      Answered by LG Digital Customer Care

  • Questionwhat is the weight LG ULTRA 17INCH, CORE I5

    Asked by ASHOK.

    • Answer The product weight is 4.3 pounds. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs the display flicker-free? Specifically does the brightness use PWM (pulse width modulation) or does it use direct current (DC)?

    Asked by MustMust.

    • Answer Hi Must Must. The display for the LG Ultra PC 17” Lightweight & High Performance Laptop with NVIDIA® GeForce® GTX™ - Best Buy Exclusive, Model # 17U70N-R.AAS7U1 is not officially Flcker-free, but technically, it is. To dim the screen, some notebooks will simply cycle the backlight on and off in rapid succession - a mthos called Pulse Width Modulation (PWM). This cycling frequency should ideally be undetectable to the human eye. When tested, screen flickering / Pulse Width Modulation was not detected...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhen do you expect this product to be available?

    Asked by REY.

    • Answer The LG Ultra PC 17” Lightweight & High Performance Intel Core i5 Laptop with NVIDIA® GeForce® GTX™ 1650, Model # 17U70N-R.AAS7U1 is currently available at Best Buy. If they are currently out of stock, they should be getting more soon. Please contact them for an ETA for the laptop or ask them to notify you when it becomes available...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhere do you buy an additional AC charger? What are the specs?

    Asked by Biff.

    • Answer You can contact Encompass Supply Chain (855-371-0084) www.encompass.com to order additional parts and accessories. Please see the link to review the specifications for this unit. ^Daphane https://www.lg.com/us/laptops/lg-17u70n-r.aas7u1-ultra-slim-laptop

      Answered by LG Digital Customer Care

  • QuestionWhat is the operating system installed on this pc?

    Asked by littleboots.

    • Answer This laptop has Windows 10 as the operating system. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat is the HDMI out version? and what resolution and refresh rate are supported? are they the same max outputs on battery as on power cord?

    Asked by Kevin.

    • Answer ***What is the HDMI out version?*** This laptop uses a i5-10210U processor, which has an HDMI 1.4 port which supports a max resolution of 4096x2304@24Hz, which is not a conventional TV display resolution. This information was pulled from Intel's website for this particular processor. I tested it with my 4K Dolby Vision/HDR10 TV. HDR output is NOT supported. This pretty much confirms the HDMI 1.4 port spec taken from Intel's website. ***and what resolution and refresh rate are supported?*** I made sure there weren't any bottleneck outside of the laptop before testing to answer this question. My TV's max refresh rate is 120Hz and my Marantz receiver's HDMI port that I'm using to connect my laptop to the TV supports 4k/60Hz (confirmed using my PS4 Pro which outputs to my TV using my receiver at 3840x2160@60Hz). The laptop is the bottleneck here. For your convenience I have listed all the supported resolutions for this laptop and refresh rates with a 4K TV (not the laptop's internal display): 4096x2160 @ 23p/24p/25p/29p/30p 3840x2160 @ 23p/24p/25p/29p/30p 2560x1920 @ 23p/24p/25p/29p/30p 2560x1600 @ 23p/24p/25p/29p/30p 2048x1536 @ 23p/24p/25p/29p/30p 2048x1152 @ 23p/24p/25p/29p/30p 1920x1440 @ 23p/24p/25p/29p/30p 1920x1200 @ 23p/24p/25p/29p/30p 1920x1080 @ 23p/24p/25p/30p/50p/59i/59p/60i/60p/100p/120p 1856x1392 @ 23p/24p/25p/29p/30p 1792x1344 @ 23p/24p/25p/29p/30p 1680x1050 @ 23p/24p/25p/29p/30p 1600x1200 @ 23p/24p/25p/29p/30p 1600x900 @ 23p/24p/25p/29p/30p 1440x900 @ 23p/24p/25p/29p/30p 1400x1050 @ 23p/24p/25p/29p/30p 1366x768 @ 23p/24p/25p/29p/30p 1280x960 @ 23p/24p/25p/29p/30p 1280x800 @ 23p/24p/25p/29p/30p 1280x768 @ 23p/24p/25p/29p/30p 1280x720 @ 23p/24p/25p/29p/30p/50p/59p/60p 1280x600 @ 23p/24p/25p/29p/30p 1152x864 @ 23p/24p/25p/29p/30p 1024x768 @ 23p/24p/25p/29p/30p 800x600 @ 23p/24p/25p/29p/30p *** are they the same max outputs on battery as on power cord?*** Yes, they are the same max outputs on battery as on power cord. I own this laptop and tested it with my 4K TV first while it was on battery, then with it plugged it with the power cord. Both had the same resolutions/refresh rates available to me.

      Answered by KusMoG

  • QuestionDoes this unit have a touch screen for capturing signatures etc

    Asked by Touchytwoshoes.

    • Answer No

      Answered by JoeBookkeeper

  • QuestionHow do you turn the the backlighting on for the keyboard.....................

    Asked by Hook.

    • Answer While pressing the Fn key colored orange bottom left press on the F8 key somewhere in the top middle of the keyboard. It has the low, high, and off options every time you press the key.

      Answered by Angel101

  • Questiondoes it have a SD card slot?

    Asked by DaveC.

    • Answer Hi, this laptop does not have a standard sized SD card slot but rather a Micro SD card slot.

      Answered by anonymous13

  • QuestionWill this item be part of the Black Friday sale?

    Asked by BudgetShopper.

    • Answer Please consult with the store regarding pricing, sales and/or promotions. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat is the camera resolution?

    Asked by Keitho.

    • Answer The Webcam Resolution is listed as an HD Webcam. ^Daphane

      Answered by LG Digital Customer Care