“I noticed a light spot on my product.(1ea) Can this be replaced?”

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• If you are referring to a bad pixel on the LG UltraGear™ 27" QHD 240Hz 1ms NVIDIA G-SYNC and AMD FreeSync Premium with DisplayHDR™ 400 (HDMI, DisplayPort, USB) - Black, Model # 27GR83Q-B, as "a light spot", LG policy for monitors typically requires a minimum threshold of defective pixels (often around 5-12, depending on the specific model and resolution) before a panel replacement or repair is approved. Less than 5 defective pixels is considered to be within manufacturing specifications...^Ivan.

  Answered by LG Digital Customer Care 3 months ago

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