1-2 of 2 Answers
Geek Squad agent here... Open-box products are not considered refurbished. Open-box products are items that are returned within the return period. They are tested by Geek Squad and if there are no issues found, they will be cleaned, repackaged, and sold at a discounted rate. The amount of discount is dictated by things like how much wear is present, and whether there are any missing accessories/cables. Refurbished products are usually items that have been damaged or had hardware issues. They are repaired by a third-party team or specially trained Geek Squad agents and then are sold at discount on bestbuy.com Hope this helps.
Sorry, there was a problem. Please try again later.Hi there! Thank you for reaching out about the LG UltraGear 45" OLED Curved Gaming Monitor (Model: 45GS96QB-B.AUS). To clarify whether the open box unit is refurbished, we recommend contacting Best Buy directly, as they handle the specifics regarding open box items. You can reach out to their customer support team through this link: Best Buy Support & Customer Service - https://www.bestbuy.com/support If you need further assistance or have any other questions, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your inquiry! —Renzo
Sorry, there was a problem. Please try again later.