A:AnswerA 22gbps HDMI cable is better than an 18 gbps in terms of performance. Either one will serve great as long as the cable specifies it supports 4k. ^CP
A:AnswerThere is not a way to control the Blu-ray player without the remote control. Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
A:AnswerI would check the original sound format, maybe the Ultra 4K discs default to DTS? Check your sound bar settings and if your sound bar is ran with an ootic cable from your tv, check your tv audio settings too. I hope this helps.
A:Answermake sure that your hdmi cord is optimized for 4k. I had a similar program trying to play an advanced copy of batman vs superman. I changed the cable to 4k and everything started working. good luck.
A:AnswerThank you for reaching out. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP
