Questions & Answers

48 Questions & 281 Answers
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  • Question

    is this compatible with 6S, or do I have to buy the 6S Specific one?

    By JB December 1, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Get the one that has a sticker that says “Iphone 6s compatible” not every Fre for iphone 6 will work on 6s because of the 3D-force touch screen.

      By Bamboozlemojo December 5, 2015.

    • Question
      Can earphones/buds be used while the iphone is in the LifeProof case?   (11 Answers)

      I could not use earphone/buds with my previous iphone lifeproof case. The earphone jack is not long enough to make a complete connection because of the thickness of the case. In order to use earphones I've had to remove the phone from the case. Has this been fixed or is there a particular brand or adapter that can make the connection without to having remove the case? I have a new Iphone 6S that needs a case.

      By Anonymous December 11, 2015.

      Closed to new Answers

      Answers
      • Best 
        Answer

        The case now comes with an adapter that allows you to use earphones/buds.

        By NikkiWithGlasses December 31, 2015.

      • Question
        Is it waterproof (is it good quality??) I want to take pics underwater, is it good for that??   (5 Answers)

        By Glitter July 7, 2016.

        Answers
        • Best 
          Answer

          I have used mine underwater, however, the screen doesn't always recognize touch underwater so I open the camera above water and press the volume button to snap the picture!

          By Lindsey August 19, 2016.

        • Question
          does this work with 3D touch?   (10 Answers)

          By dstone March 15, 2016.

          Closed to new Answers

          Answers
          • Best 
            Answer

            Yes, the case is compatible with 3D touch.

            By CommunityAnswer March 15, 2016.

          • Question
            Can you you still have your screen glass protector and put on the case?   (10 Answers)

            By Yess May 8, 2016.

            Closed to new Answers

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            • Best 
              Answer

              Comes with

              By MrEe May 19, 2016.

            • Question
              Is there still a problem with the sound?   (11 Answers)

              I know previously, I would have problems with people hearing me and it sounding muffled. Also, my phone wasn't as loud as it usually is, therefore making it hard for me to hear my alarm.

              By Rina March 14, 2016.

              Closed to new Answers

              Answers
              • Best 
                Answer

                I found that happened to me at first. I removed the phone from the case and when I put it back in made sure that everything was lined up. I haven't had any issues since then.

                By JHawk April 16, 2016.

              • Question
                What is the other color on this case - gray and blue or gray and white?   (10 Answers)

                By Linda November 5, 2016.

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                Answers
              • Question
                I want a white case but afraid the scratches will show more than black or look dirtier in time   (5 Answers)

                By Poochula October 31, 2016.

                Answers
                • Best 
                  Answer

                  I got this case and wait for my son and it is still white even after a year of use and that's why I bought another one from my second son .

                  By legoboy June 23, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member
              • Question
                Does it have a lifetime warranty   (5 Answers)

                By undeadboy June 29, 2016.

                Answers
                • Best 
                  Answer

                  It does have a lifetime warranty but had poor results getting replacement, in other words they never came through for me.

                  By Retired July 29, 2016.

                • Question
                  Do you still get refractions of lights when taking pictures?   (10 Answers)

                  Have had pictures with bright lights and the Lifeproof case glass causes a refraction and you get multiple lights show up in pictures. Happened on my iPhone 5s case. Is there any change to prevent this in the 6s case? Or is this still an issue?

                  By Videogayme February 22, 2016.

                  Closed to new Answers

                  Answers
                  • Best 
                    Answer

                    Yes they have fixed the issue I had the same case and it was a flexible thin plastic and now it's a clear plastic piece and my photos come out the same with or without the case on

                    By Takiking99 May 14, 2016.

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