“Broken Charger Door I have this case on my phone and have only had the case for less than 30 days, and today the Charger door already broke on it. Can I return and exchange it for a new one at my local best buy?”
Answer This Question
1-5 of 5 Answers
I had the same thing happen to mine last week. Contact Life Proof directly and they will honor their warranty. You went with Life Proof for a reason, use their services and it will work out fine!! Getting a new one in the mail as I type, should be here in 48 hrs. Life Proof is the ONLY way to go for cases!!
I would recommend:
Sorry, there was a problem. Please try again later.Go to life proof website and submit a claim they may ask for pictures of the damage and replace the case with a brand new one. I had a claim and I had my new cas within days.
Sorry, there was a problem. Please try again later.Sorry to hear that. You should be able to return it to Best Buy and receive a replacement case. If not you can easily file a claim here: http://bit.ly/LPwarrantypage
Sorry, there was a problem. Please try again later.Certain members have diffent lengths of time they can return products. Life proof is fairly quick on replacing defective products and may be the better route. Here is LifeProofs warranties http://m.lifeproof.com/en/policies-and-warranties/#Return%20Policy
Sorry, there was a problem. Please try again later.You should probably just call your local store and ask
Sorry, there was a problem. Please try again later.
