“I am computer illiterate. I purchased a Velop system to help with wi-fi. I just switched from from Comcast to Verizon and now Velop has stopped working. It shows a red light. How do I get it work again? Pretend like you are speaking to a 5 yr old.”
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Mine does this on a regular basis. I take the unit that is plugged directly into my modem, unplug the power this Velop, wait about 10 seconds, plug it back in and wait for it to boot back up. That seems to work it’s just frustrating.
Sorry, there was a problem. Please try again later.Hi. We recommend that you reset and configure the Velop system again. If you need further assistance, feel free to get in touch with us at [email protected].
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