“My dad has the new Lively Flip phone. I have Verizon cell service and I don't have any problems connecting to my dad. 3 family members also have Verizon and are unable to connect to dad's phone. When they call dad can hear them but they can not hear dad.”
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We had this same problem. Our newer iPhones would not connect with my mom's Lively Flip. We called tech support and had her added to the list for the tech update (we waited almost 2 weeks for the update). After the update was completed, we had no problems with the connection. I hope this helps!
Sorry, there was a problem. Please try again later.Hello Nemo, we are very sorry that your dad is experiencing this problem and we understand your frustration. Our U.S.-based Customer Service team stands ready to assist and we suggest that you call us at (800) 733-6632, between the hours of 5am and 7pm Pacific Time, so we can better assist you with resolving this issue.
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