A:AnswerGreat question! The USB Cable that is packaged with the phone can be used to connect to a laptop. If you need to purchase a new one contact our customer service or view our website for available accessories.
A:AnswerThank you for your question. The Lively Flip phone can only send a text message to one contact at a time and does not have the option to send group messages.
A:AnswerThe Lively Flip phone does not have the capability to access the internet. If you are interested in a phone that can, we would recommend our Lively Smart phone.
A:AnswerWe had this same problem. Our newer iPhones would not connect with my mom's Lively Flip. We called tech support and had her added to the list for the tech update (we waited almost 2 weeks for the update). After the update was completed, we had no problems with the connection. I hope this helps!
A:AnswerHi Tim, we have several Text/Picture plans available with or without a Health and Safety plan. Currently our lowest plan is 500 Text/Picture messages for $3.00. You can view all of our rate plans and costs on our web page.
A:AnswerHi Clyde, the Lively Flip phone does have the capability to send photos to an email address or you may connect the phone to a computer with a USB to download the photos. For further assistance on this, please contact us at 1(800)733-6632 between 5am – 7pm, Pacific Time.
A:AnswerHello, we would like to thank you for your interest in the Lively Flip. The highest SAR value for this model when tested is .87W/Kg for use at the ear and 1.11W/Kg for use close to the body. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for RF exposure. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching for FCCID: 2ACCJN033 for 4053S.
A:AnswerThe Lively Flip phone does not offer access to the internet or email and GreatCall would not sent a notification of this nature. Please call our Customer Service at 1-800-733-6632 between 5am and 8pm Pacific time for further assistance.
A:AnswerThe Lively Flip phone does not have internet access and so emailing is not available. Please see our easy to use Jitterbug Smart2 Android smartphone which does have internet access for emailing.
A:Answergo to call history, click ok,click on clear all OR the indivisible number and click ok, follow on screen instructions to to clear the number and close the screen out/
A:AnswerThank you for your question! We do not have any late fees and we allow you to pay up to 30 days after the due date with out interruptions in service. We suggest you call us to set up a payment plan if needed.
A:AnswerHello! Thank you for your inquiry. All of our devices come with a set of instructions. We recommend contacting our customer service department to assist with device set up.
A:AnswerHello Moshi, we are sorry to hear your Jitterbug Flip2 is showing in Airplane mode. To better assist you please call Lively Customer Service to resolve your issue.
