Questions & Answers

Name: Lively® - Jitterbug Smart2 Smartphone for Seniors - Black
Brand: Lively®
SKU: 6277901
Price: 149.99 USD
Rating: 4.1 (949 reviews)

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Model:: 5049SJBS2; |
SKU:: 6277901

User rating, 4.1 out of 5 stars with 949 reviews.

Highly rated by customers for:

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QuestionCan the Android version on the phone be updated? I have the older version of this phone and was told by Customer Service it could not be update d. Therefore some apps will not run on the phone. Also can none of the pre-installed apps be un-installed?
Asked 5 years ago by AileenH.
- Answer Hello, updates to the phone are sent out periodically and we ask that you keep the phone on at all times to ensure the updates are received.
  Answered 5 years ago by Lively
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QuestionCan Jitterbug be used with any carrier?
Asked 5 years ago by Shak.
- Answer I don't know,check with your present carrier
  Answered 5 years ago by Deacon
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QuestionCan I use existing Verizon phone number
Asked 5 years ago by Anonymous.
- Answer Yes
  Answered 5 years ago by BigD
  Answer this question
QuestionI am hard of hearing. Does the Jitterbug allow for adjusting the hearing.
Asked 5 years ago by Twiggy.
- Answer Yes
  Answered 5 years ago by BigD
  Answer this question
QuestionWhat is included in Basic service and what is the monthly cost
Asked 5 years ago by Karen.
- Answer Hi, we understand that each individual will have different needs and usage requirements and as such, we offer a variety of affordable plans that can be viewed on our website, www.greatcall.com.
  Answered 5 years ago by Lively
  Answer this question
QuestionCan we use our existing cell provider...US Cellular?
Asked 5 years ago by Captain.
- Answer No Great call is the only service provider for Jitterbug, as far as I know.
  Answered 5 years ago by happy
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QuestionDoes jitterbug 2 smart phone have driving navigation
Asked 5 years ago by Tmax.
- Answer yes
  Answered 5 years ago by happy
  Answer this question
QuestionDoes it work in an area where Verizon does not work very well
Asked 5 years ago by Mimi.
- Answer yes
  Answered 5 years ago by happy
  Answer this question
QuestionCan l carry my old number over
Asked 5 years ago by Barrysalter.
- Answer yes
  Answered 5 years ago by happy
  Answer this question
Questioncan i put this phone on my at and t plan?
Asked 5 years ago by Anonymous.
- Answer The Jitterbug smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
  Answered 5 years ago by Lively
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QuestionCan I keep my home phone number?
Asked 5 years ago by Judy.
- Answer Yes, I kept my number.
  Answered 5 years ago by Nelle
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QuestionAfter I purchase a phone, what is the minimum monthly amount i can expect to pay?
Asked 5 years ago by Jeanette.
- Answer Hello Jeanette, thank you for your interest in our products and services. Please visit our website to view the most current prices of our rate plans. www.GreatCall.com
  Answered 5 years ago by Lively
  Answer this question
QuestionI JUST BOUGHT THIS. SETTING UP SEEMED PRETTY SIMPLE UNTIL IT STOPPED THE PROCESS OF SETTING UP. ARE THERE INSTRUCTIONS ON TROUBLESHOOTING THIS THING, OR DOES ANYONE HAVE SAID INFO? THANKS.
Asked 5 years ago by jasl.
- Answer Hello, we are sorry to hear you ran into trouble while setting up the phone. Please call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time for assistance with activation.
  Answered 5 years ago by Lively
  Answer this question
QuestionI need to Buy a replacement phone for my Mothers Great Calls Smart Phone. Can Best Buy Transfer her Data from the old phone to the new one ?
Asked 5 years ago by Bubby.
- Answer In a word-----YES
  Answered 5 years ago by Arkie
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QuestionDo I get to keep my current phone number?
Asked 5 years ago by CaptJerry.
- Answer Yes you can. I've done this x2 already over the years. Once you think it has gone thru and you place a call to check, do it a couple of times. They told me 3x was the charm. I think it was 2 for me.
  Answered 5 years ago by COMPETENTANDTHOROUGH
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QuestionIs there an expire time ? I mean can i keep using it until the buying time is run out
Asked 5 years ago by nina.
- Answer Hello Nina, we would like to thank you for your interest in GreatCall. When you activate a new Jitterbug Smart 2, there is an account created for you and a monthly recurring charge based on the plan you have selected. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.greatcall.com.
  Answered 5 years ago by Lively
  Answer this question
QuestionCan this be used with verizon service.
Asked 5 years ago by mike.
- Answer I don’t know. I choose to use Great Call company. I think you can go online and there should be some place that you can find out if the the phone would be able to be used on that network. Hope that helps.
  Answered 5 years ago by Rose98
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QuestionI have a special needs adult that needs a cell phone with no wifi or internet connection, He is not allowed on the internet period .
Asked 5 years ago by ChipZ.
- Answer This phone uses internet service and cellular service.
  Answered 5 years ago by Rose98
  Answer this question
Questioncan I pay the geek squad to set up my jitterbug 2 smart phone
Asked 5 years ago by jackie.
- Answer Check with Geek Squad. Best Buy didn’t say anything about the Geek Squad setting up the phone. However, one of the salesman helped me walk through the steps to get it working.
  Answered 5 years ago by Rose98
  Answer this question
QuestionHow do I add a SD card to Jitterbug smart phone2
Asked 5 years ago by Sonny.
- Answer Open the back of the phone and find the slot to hold the smaller than normal SD card.
  Answered 5 years ago by Thomas
  Answer this question

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Questions & Answers

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Q: QuestionCan the Android version on the phone be updated? I have the older version of this phone and was told by Customer Service it could not be update d. Therefore some apps will not run on the phone. Also can none of the pre-installed apps be un-installed?

Q: QuestionCan Jitterbug be used with any carrier?

Q: QuestionCan I use existing Verizon phone number

Q: QuestionI am hard of hearing. Does the Jitterbug allow for adjusting the hearing.

Q: QuestionWhat is included in Basic service and what is the monthly cost

Q: QuestionCan we use our existing cell provider...US Cellular?

Q: QuestionDoes jitterbug 2 smart phone have driving navigation

Q: QuestionDoes it work in an area where Verizon does not work very well

Q: QuestionCan l carry my old number over

Q: Questioncan i put this phone on my at and t plan?

Q: QuestionCan I keep my home phone number?

Q: QuestionAfter I purchase a phone, what is the minimum monthly amount i can expect to pay?

Q: QuestionI JUST BOUGHT THIS. SETTING UP SEEMED PRETTY SIMPLE UNTIL IT STOPPED THE PROCESS OF SETTING UP. ARE THERE INSTRUCTIONS ON TROUBLESHOOTING THIS THING, OR DOES ANYONE HAVE SAID INFO? THANKS.

Q: QuestionI need to Buy a replacement phone for my Mothers Great Calls Smart Phone. Can Best Buy Transfer her Data from the old phone to the new one ?

Q: QuestionDo I get to keep my current phone number?

Q: QuestionIs there an expire time ? I mean can i keep using it until the buying time is run out

Q: QuestionCan this be used with verizon service.

Q: QuestionI have a special needs adult that needs a cell phone with no wifi or internet connection, He is not allowed on the internet period .

Q: Questioncan I pay the geek squad to set up my jitterbug 2 smart phone

Q: QuestionHow do I add a SD card to Jitterbug smart phone2

QuestionCan the Android version on the phone be updated? I have the older version of this phone and was told by Customer Service it could not be update d. Therefore some apps will not run on the phone. Also can none of the pre-installed apps be un-installed?

QuestionCan Jitterbug be used with any carrier?

QuestionCan I use existing Verizon phone number

QuestionI am hard of hearing. Does the Jitterbug allow for adjusting the hearing.

QuestionWhat is included in Basic service and what is the monthly cost

QuestionCan we use our existing cell provider...US Cellular?

QuestionDoes jitterbug 2 smart phone have driving navigation

QuestionDoes it work in an area where Verizon does not work very well

QuestionCan l carry my old number over

Questioncan i put this phone on my at and t plan?

QuestionCan I keep my home phone number?

QuestionAfter I purchase a phone, what is the minimum monthly amount i can expect to pay?

QuestionI JUST BOUGHT THIS. SETTING UP SEEMED PRETTY SIMPLE UNTIL IT STOPPED THE PROCESS OF SETTING UP. ARE THERE INSTRUCTIONS ON TROUBLESHOOTING THIS THING, OR DOES ANYONE HAVE SAID INFO? THANKS.

QuestionI need to Buy a replacement phone for my Mothers Great Calls Smart Phone. Can Best Buy Transfer her Data from the old phone to the new one ?

QuestionDo I get to keep my current phone number?

QuestionIs there an expire time ? I mean can i keep using it until the buying time is run out

QuestionCan this be used with verizon service.

QuestionI have a special needs adult that needs a cell phone with no wifi or internet connection, He is not allowed on the internet period .

Questioncan I pay the geek squad to set up my jitterbug 2 smart phone

QuestionHow do I add a SD card to Jitterbug smart phone2