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Sorry, there was a problem. Please try again later.Hello, GreatCall may be able to transfer your number from a previous carrier. The number must remain active with the current carrier and will need to call the previous cell phone provider to obtain a port out PIN. Once you have the information and have activated the Jitterbug phone please call our Customer Service to initiate the request. We can be reached at 1-800-733-6632 between 6am and 6pm Pacific time.
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