A:AnswerI got this phone for my mother who has Consumer Cellular. I was told by Best Buys that it would be compatible with there service. IT WASN'T. Consumer Cellular does not support the Jitter Bug product. I returned the phone. Beware though, read the fine print on the bottom of your Best Buys receipt, refund only within 14 days of purchase. Otherwise store credit only.
A:AnswerWe are glad you are interested in our GreatCall products. All Jitterbug cell phones and smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month.
A:AnswerHello Bill, please call our Customer Service to make changes to your rate plan. We can be reached at 1-800-733-6632 between 5am and 8pm Pacific time.
A:AnswerHi Nick, if you need assistance with your Jitterbug Smart 2 phone, please contact our Customer Service at 1(800)733-6632, between 5AM and 8PM, Pacific Time.
A:AnswerHello, we understand that each individual will have different needs and usage requirements and as such, we currently offer two unlimited plans for the Jitterbug Smart 2. Our rate plans can be reviewed on our website, www.greatcall.com.
