Questions & Answers

Name: Lively® - Jitterbug Smart2 Smartphone for Seniors - Black
Brand: Lively®
SKU: 6277901
Price: 149.99 USD
Rating: 4.1 (949 reviews)

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Model:: 5049SJBS2; |
SKU:: 6277901

User rating, 4.1 out of 5 stars with 949 reviews.

Highly rated by customers for:

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QuestionCan you lock the phone during certain hours of the day
Asked 3 years ago by Stacey.
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QuestionDoes your phone have the capability of using Siri?
Asked 3 years ago by Ann.
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QuestionI just purchased a jitterbug 2 phone for my Mom, when she calls someone it shows a different name, how do I get her name matched with the phone number she was assigned to? thanks.
Asked 3 years ago by Anonymous.
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QuestionHow can I connect to my phone laptop so that I can pay bills
Asked 3 years ago by Me.
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QuestionWhen I am retrieving my texts...I get many old messages?
Asked 3 years ago by Margie.
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QuestionCan this phone receive international texts from a IPhone?
Asked 3 years ago by Gazakid.
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QuestionDo I need to have a gmail email account to use this phone? Consumer cellular requires a gmail email account, do you?
Asked 3 years ago by Franny.
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QuestionJust a rant. The e-mail/text features never worked properly, as in my former J. Had to install apps for both: completely for e-mail, and T feature kept jamming. Now I have copies of messages in both locations: eats storage. Use phone for biz: cat sitter.
Asked 3 years ago by Catmaven.
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QuestionDoes this phone use VoLTE ?
Asked 3 years ago by Curtis58.
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QuestionCan both my wife’s jitterbug and. My jitter be activated on the same account
Asked 3 years ago by Anonymous.
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QuestionIs there a way to change the message notifications so it keeps alerting every minute or so? Instead of only once?
Asked 3 years ago by Jean.
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QuestionDoes the RTT/TTY function work on the jitterbug smart 2 phone, and how well? for a totally deaf person.
Asked 3 years ago by SVS1.
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QuestionI currently have a Jitterbug Smart2 and recently received some calls that I was exceeding my minutes. What do I need to do to correcy this? I am reaspnably satisfied with this phone although I guess it is now outdated. I am a senior with limited abilities
Asked 3 years ago by Gert.
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QuestionCan the CALL 5 Star be disconnected? If so, how do I do that. Phone is a Jitterbug smart2. Thank you,
Asked 3 years ago by Nana.
- Answer Great question! Yes, you can disable the 5Star button on your Jitterbug Smart2. For assistance with disabling the button, please contact our Customer Service at 1-800-733-6632, between the hours of 6:00am and 6:00pm PT, seven days a week.
  Answered 3 years ago by Lively
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QuestionCan the Smart2 be used with a desktop as camera and microphone? For Zoom, i.e.
Asked 3 years ago by Judy.
- Answer Thank you for asking! Yes, the Jitterbug Smart2 gives users the ability to download third party applications, such as Zoom, using the Google Play Store. For more details on the Jitterbug Smart2, please visit the Support page of our website.
  Answered 3 years ago by Lively
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QuestionCan battery be replaced? Must I use 5* feature?
Asked 3 years ago by Gabby.
- Answer Great question! No, the Jitterbug Smart2 phone comes with a built-in battery. Should you have any issues with the battery, we ask that you contact us for support. No, you are not required to be subscribed to our Health and Safety services. Our current rate plans can be viewed on our website, www.lively.com. For immediate support please contact our Customer Service at 1-800-733-6632.
  Answered 3 years ago by Lively
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QuestionWhy does Bluetooth keep coming on by itself.
Asked 3 years ago by Anonymous.
- Answer We are sorry to hear that you are experiencing an issue with the Bluetooth setting on your Jitterbug Smart2. Please follow these simple steps to turn off the Bluetooth setting. 1. From the Home Screen, TAP Phone Settings 2. TAP Internet & Devices 3. TAP Bluetooth 4. TAP the switch to turn ON or OFF the Bluetooth setting. If you continue to experience an issue with this setting, please contact our Customer Service team for additional support. For step-by-step instructions, please visit the Support page of our website and reference page 70 in the User Guide for the Jitterbug Smart2.
  Answered 3 years ago by Lively
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QuestionIf I purchase a cell phone understanding that it is compatible with my network then find out that it is not, can I return it for a refund if it has not been opened or activated?
Asked 3 years ago by Anonymous.
- Answer We are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. To review the Return policy, please click on “Return & Exchanges” at the bottom of this website.
  Answered 3 years ago by Lively
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Questionhow do I set it up so I can hear it ring when I make a call
Asked 3 years ago by Anonymous.
- Answer Great question, You are able to toggle on the top of the menu and bring down a setting screen where you are able to see the level of sound for your ringtone, on the left side of the volume line you will see a bell , you need to make sure there is no line running through the bell, if there is just click on the bell and the line through the bell will go away indicating your ringtone is on. We hope this was helpful if further assistance is needed please contact Customer Service at 1-800-733-6632 we are available Mon-Sun from 6am to 6pm PCT.
  Answered 3 years ago by Lively
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QuestionMy phone is fully charged and don't turn on
Asked 3 years ago by Ed.
- Answer Hello Ed, the power button is located on the right side of the phone under the volume buttons. Press the smaller button for 3-4 seconds and your phone will power on. For more details on the Jitterbug Smart 2 please visit our website or give us a call at your earliest convenience at 1-800-733-6632, between the hours of 6am - 6pm Pacific Time.
  Answered 3 years ago by Lively
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Questions & Answers

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Q: QuestionCan you lock the phone during certain hours of the day

Q: QuestionDoes your phone have the capability of using Siri?

Q: QuestionI just purchased a jitterbug 2 phone for my Mom, when she calls someone it shows a different name, how do I get her name matched with the phone number she was assigned to? thanks.

Q: QuestionHow can I connect to my phone laptop so that I can pay bills

Q: QuestionWhen I am retrieving my texts...I get many old messages?

Q: QuestionCan this phone receive international texts from a IPhone?

Q: QuestionDo I need to have a gmail email account to use this phone? Consumer cellular requires a gmail email account, do you?

Q: QuestionJust a rant. The e-mail/text features never worked properly, as in my former J. Had to install apps for both: completely for e-mail, and T feature kept jamming. Now I have copies of messages in both locations: eats storage. Use phone for biz: cat sitter.

Q: QuestionDoes this phone use VoLTE ?

Q: QuestionCan both my wife’s jitterbug and. My jitter be activated on the same account

Q: QuestionIs there a way to change the message notifications so it keeps alerting every minute or so? Instead of only once?

Q: QuestionDoes the RTT/TTY function work on the jitterbug smart 2 phone, and how well? for a totally deaf person.

Q: QuestionI currently have a Jitterbug Smart2 and recently received some calls that I was exceeding my minutes. What do I need to do to correcy this? I am reaspnably satisfied with this phone although I guess it is now outdated. I am a senior with limited abilities

Q: QuestionCan the CALL 5 Star be disconnected? If so, how do I do that. Phone is a Jitterbug smart2. Thank you,

Q: QuestionCan the Smart2 be used with a desktop as camera and microphone? For Zoom, i.e.

Q: QuestionCan battery be replaced? Must I use 5* feature?

Q: QuestionWhy does Bluetooth keep coming on by itself.

Q: QuestionIf I purchase a cell phone understanding that it is compatible with my network then find out that it is not, can I return it for a refund if it has not been opened or activated?

Q: Questionhow do I set it up so I can hear it ring when I make a call

Q: QuestionMy phone is fully charged and don't turn on

QuestionCan you lock the phone during certain hours of the day

QuestionDoes your phone have the capability of using Siri?

QuestionI just purchased a jitterbug 2 phone for my Mom, when she calls someone it shows a different name, how do I get her name matched with the phone number she was assigned to? thanks.

QuestionHow can I connect to my phone laptop so that I can pay bills

QuestionWhen I am retrieving my texts...I get many old messages?

QuestionCan this phone receive international texts from a IPhone?

QuestionDo I need to have a gmail email account to use this phone? Consumer cellular requires a gmail email account, do you?

QuestionJust a rant. The e-mail/text features never worked properly, as in my former J. Had to install apps for both: completely for e-mail, and T feature kept jamming. Now I have copies of messages in both locations: eats storage. Use phone for biz: cat sitter.

QuestionDoes this phone use VoLTE ?

QuestionCan both my wife’s jitterbug and. My jitter be activated on the same account

QuestionIs there a way to change the message notifications so it keeps alerting every minute or so? Instead of only once?

QuestionDoes the RTT/TTY function work on the jitterbug smart 2 phone, and how well? for a totally deaf person.

QuestionI currently have a Jitterbug Smart2 and recently received some calls that I was exceeding my minutes. What do I need to do to correcy this? I am reaspnably satisfied with this phone although I guess it is now outdated. I am a senior with limited abilities

QuestionCan the CALL 5 Star be disconnected? If so, how do I do that. Phone is a Jitterbug smart2. Thank you,

QuestionCan the Smart2 be used with a desktop as camera and microphone? For Zoom, i.e.

QuestionCan battery be replaced? Must I use 5* feature?

QuestionWhy does Bluetooth keep coming on by itself.

QuestionIf I purchase a cell phone understanding that it is compatible with my network then find out that it is not, can I return it for a refund if it has not been opened or activated?

Questionhow do I set it up so I can hear it ring when I make a call

QuestionMy phone is fully charged and don't turn on