A:Answer The phone says it will make calls through WiFi when Verizon's signal is weak (which it almost always is in this county), and asks the user to enable WiFi - even though WiFi is already enabled and connected. Clicking "ENABLE" does nothing except clear the dialog containing the ENABLE button; you still cannot make a phone call through WiFi. In general, I have found Lively service, and the Jitterbug's Android software to be extremely weak. I may ditch it, in favor of a more expensive (but also more capable) option.