Questions & Answers

Q: Questioncost of long distance

Asked 1 year ago by Anonymous.

• A:Answer Hello, thank for your question. With cellular service there are no long-distance calling costs to anywhere in the United States and Canada.

  Answered 1 year ago by Lively

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Q: QuestionDo I have to buy a Jitterbug phone or can I use my own Verizon phone and have Verizon transfer over to Jitterbug ?

Asked 2 years ago by JDMcGee.

• A:Answer This is a great question! At this time, The Lively Jitterbug Smart4 phone is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Our phones were specifically designed to work on our network which is powered by the nation’s largest and most dependable wireless network.

  Answered 2 years ago by Lively

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Q: QuestionCan this be used on the Verizon network?

Asked 2 years ago by VickiR.

• A:Answer Thank you for your question. Service is provided on the Verizon Wireless network.

  Answered 2 years ago by Lively

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Q: QuestionDoes this work with a tmobile plan?

Asked 1 day ago by Tmobile.

• A:Answer No- it is its own plan- L!VELY

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: QuestionWill this phone be able to communicate with the new Toyota Rav4 that requires a 5G phone?

Asked 5 days ago by Anonymous.

• A:Answer It should connect. I haven't tried to connect to a Rav4 but that's not different than other cars.

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: QuestionCan the phone connect with Carplay?

Asked 1 week ago by Ron.

Q: Questionq=what comes with the phone

Asked 1 week ago by sam.

• A:Answer Phone and charger. Also Owner's Manual.

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: QuestionWhat are the.monthly fees?

Asked 1 week ago by John.

• A:Answer Depends on which L!VELY (the carrier) program you choose. Currently, it's $15 with autopay (+tax) for the least expensive.

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: QuestionIf I buy a Lively Jitterbug at best buy, will you set it up for me? and can i bring it in when i have technical problems or questions?

Asked 3 weeks ago by Anonymous.

• A:Answer Best Buy "set up" my mother's phone for $45.... but it never worked until i called the L!VELY customer service. Skip BBuys geek-squad for this and just call the company for IT help.

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: QuestionI have a Tracfone now if i buy this one can I keep my phone number? Will my usage totals be transferred?

Asked 1 month ago by Wallace.

Q: QuestionCan you lock the volume buttons in the side so that you cannot accidentally shut the volume or ringer off. My brother has Parkinson’s and he accidentally turns the ringer off on his Samsung and Apple phones.

Asked 1 month ago by Pamcags.

Q: QuestionI understand I can transfer current phone number to a Jitterbug smart phone. If I go into the store to buy and activate the phone, do I need to bring the old phone (with the to be transferred phone number) with me? Thank you!

Asked 1 month ago by CaptKirk.

• A:Answer Yes- you can likely keep your number. You have to have your phone, your (old) carrier's details and authorization to transfer your # to the Jitterbug. There's a special number/code you have to have from your current carrier. At least that's how it was to set up my mothers jitterbug.

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: Questiondoes this come with a charger?

Asked 1 month ago by mjksok.

• A:Answer yes

  Answered 1 month ago by JacquieWVerified Purchase

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Q: QuestionDoes this phone allow for calls to England and Germany? Can I add funds to cover those international calls?

Asked 1 month ago by International.

• A:Answer I called states while on vacation in Britain but had wifi connect. They bill you monthly for usage.

  Answered 1 month ago by JacquieWVerified Purchase

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Q: QuestionIs there a contract you have to have

Asked 1 month ago by Anonymous.

• A:Answer Not I. With Jitterbug, it is an automatic sign up, no penalties if changed.

  Answered 1 month ago by HolyTrinity3Verified Purchase

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Q: QuestionReplacing lost Smart 3, can I keep old number and service plan and transfer data, photos and what is activation fee ?

Asked 1 month ago by Jack.

• A:Answer yes

  Answered 1 month ago by JacquieWVerified Purchase

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Q: QuestionCan I make a call with video calling similar to FaceTime?

Asked 1 month ago by Robert.

Q: QuestionHow do I connect to att

Asked 1 month ago by Anonymous.

• A:Answer This phone won't connect to / connect with any other carrier except L!VELY

  Answered 4 hours ago by GoldenEarsVerified Purchase

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Q: QuestionHow much is the monthly fee for service for the Jitterbug Smart4 Smartphone for Seniors?

Asked 1 month ago by ch65.

• A:Answer jitterbug runs ads every month in AARP for senior discount services with good rates based on how much data you need. Starts at like $20/mo

  Answered 1 month ago by JacquieWVerified Purchase

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