Questions & Answers

Q: QuestionIs it compatible with hearing aids?

Asked 7 months ago by Anonymous.

• A:Answer no

  Answered 7 months ago by JohnGVerified Purchase

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Q: QuestionDoes Best Buy service these phones and provide tech support for them ? (Lively and Jitterbug - all modles)

Asked 7 months ago by toma.

• A:Answer Not sure . They are knowledgeable about the phone and customers receive added support from the store under certain requests.

  Answered 7 months ago by TotaldealVerified Purchase

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Q: QuestionCan the phone be set up for calling from Eygpt?

Asked 7 months ago by Kevin.

• A:Answer no

  Answered 7 months ago by JohnGVerified Purchase

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Q: QuestionCan contacts & photos be transferred from an iPhone to the Smart4?

Asked 8 months ago by elln.

• A:Answer I can't speak for iPhones (don't use them), but I transferred all my contacts from a Samsung phone without a problem.

  Answered 6 months ago by DrJayVerified Purchase

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Q: QuestionWhat’s the cost to get Smart phone 3 transferred to a new Smart phone 4?

Asked 8 months ago by Anonymous.

• A:Answer It depends on whether you change your phone number and where you buy the phone and when and how you activate the new phone, basically there is an activation charge.

  Answered 7 months ago by TotaldealVerified Purchase

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Q: QuestionWe have a Jitterbug Smart4 and the lens is cracked. Can this be replaced or do we have to purchase a new phone?

Asked 8 months ago by Josephine.

Q: QuestionCan you install Life360 on these phones?

Asked 8 months ago by Holly.

Q: QuestionCan Facebook and other social media apps be used as well as Prime Video ?

Asked 8 months ago by Anonymous.

Q: QuestionWhat keyboard is used for texting?

Asked 8 months ago by RFR.

Q: QuestionCan I scan codes off the TV?

Asked 9 months ago by Dodo.

Q: Questionwhat are the return policy for phone and service

Asked 9 months ago by Steven.

Q: QuestionDo I have to activate the phone Or do u activate the phone?

Asked 9 months ago by Anonymous.

• A:Answer If you don't have a phone plan at all you will probably have to involve a carrier to activate. Personally, I just put in an AT&T SIM that I had been using in an other phone, and it worked right away.

  Answered 6 months ago by DrJayVerified Purchase

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Q: QuestionDo these phones have Bluetooth capabilities like pairing to a hearing aid?

Asked 9 months ago by Alf.

Q: QuestionIs "WIFI" available on this phone? what other items come with this cellphone? Does it have "headphone jack" or "external memory " ?

Asked 9 months ago by rose.

Q: QuestionIs this phone made for people with dementia? Does it have the option for wireless charging and is a charging dock an option?

Asked 10 months ago by Curt.

Q: QuestionCan I use Verison on my new jitterbug?

Asked 10 months ago by Al.

Q: QuestionWHAT PLANS DO YOU HAVE FOR SMART PHONE

Asked 10 months ago by Anonymous.

Q: QuestionSMART4: CAN YOU FORMAT IT TO ONLY GET CALLS FROM CERTAIN PEOPLE...NO SPAM CALLS...MY HUSBAND HAS DEMENTIA AND PEOPLE ARE TAKING ADVANTAGE OF HIM.

Asked 10 months ago by JAY.

Q: Questionif I buy the jitterbug smart phone will best buy set it all up including phone number and a billing plan ?

Asked 10 months ago by starman.

• A:Answer Yes, I purchased my phone at Best Buy and they transferred all the Info from another phone and also set up the billing.

  Answered 10 months ago by MarieFVerified Purchase

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