Questions & Answers

Q: QuestionCan I get medical advice using this Lively service?

• A:Answer Yes, you can contact Nurse On-Call to ask a medical question or to get prescriptions and refills.

Q: QuestionAre there any cancellation fees with this Lively service?

• A:Answer No, there are no long-term contracts or cancellation fees.

Q: QuestionIs it easy to activate the SIM card?

• A:Answer Yes, activating your SIM or eSIM is easy with Lively.

Q: QuestionDoes this service provide help in emergencies?

• A:Answer Yes, Urgent Response connects you to Certified Agents who can help in emergencies.

Q: QuestionCan friends and family get alerts during emergencies?

• A:Answer Yes, friends and family can get alerts when you contact Urgent Response through the Lively Link app.

Q: QuestionDoes this SIM card kit include unlimited text messages?

• A:Answer Yes, all plans include unlimited text messages.

Q: QuestionIs a A15 compatible with lively Sim caed

Asked 1 month ago by Joe.

Q: QuestionDoes this card work on the jitterbug flip phone?

Asked 4 months ago by Alyssa.

• A:Answer No. The Jitterbug branded phones come with a SIM card and have traditional rate plans month by month.

  Answered 1 month ago by Lively

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs a Galaxy A54 5G compatible with the Lively sim/esim and does this replace the Android operating system? Do you lose all your contacts, pictures, etc.

Asked 5 months ago by Bill.

• A:Answer Using a Lively SIM card would not have anything to do with replacing the operating system of the phone. The SIM card allows for a connection to the phone network.

  Answered 1 month ago by Lively

  Helpful (0)Unhelpful (0)ReportAnswer this question