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Hello there. Thank thank you for sharing your experience with us. We understand your inquiry about whether delivery charges for the LG Automatic Ice Maker, model # LK60C, from Best Buy include installation. Best Buy's policies for delivery and installation can vary depending on the product type and current promotions. While Best Buy often includes basic installation with the delivery of major appliances (like refrigerators over a certain price), but for smaller accessories such as the LK60C ice maker kit, the most accurate information regarding delivery and installation services for your specific purchase of the LG LK60C ice maker, we strongly recommend that you contact Best Buy directly. They will be able to provide you with the most up-to-date and personalized details. https://www.bestbuy.com/site/lg-automatic-ice-maker-white/6623769.p?skuId=6623769 Please send us a private message on Social Media @LGUSSupport if you have any further questions about your LG ice maker, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
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