I can't get the sound to work when on a zoom null

i had a similar issue. i had to go into my computer settings and tell my HP to use this camera AND microphone. keep in mind your camera location could limit the microphone significantly. when you run your setup be sure to be mindful of where I record images and how do I record my sounds. after i answer these questions, I check to ensure the computer is set up to use those methods. aditional trouble shooting may involve restarting the computer and looking for drivers and computer compatibility.

It sounds like Zoom may be defaulting to a different microphone or speaker instead of the Brio. In Zoom’s audio settings, check that the Brio is selected as the input device, and confirm your speakers/headset are set correctly for output. Also, make sure the Brio isn’t muted in Windows/Mac sound settings. If issue persists, we recommend reaching out to our social care team via email at socialcare@logitech.com with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

“I can't get the sound to work when on a zoom”

Asked by Gigs 2 months ago

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Logitech - Brio 100 1080p Full HD Webcam for Meetings and Streaming - Graphite-Front_Standard

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i had a similar issue. i had to go into my computer settings and tell my HP to use this camera AND microphone. keep in mind your camera location could limit the microphone significantly. when you run your setup be sure to be mindful of where I record images and how do I record my sounds. after i answer these questions, I check to ensure the computer is set up to use those methods. aditional trouble shooting may involve restarting the computer and looking for drivers and computer compatibility.
Answered by JonathanL 3 weeks ago
Sorry, there was a problem. Please try again later.
It sounds like Zoom may be defaulting to a different microphone or speaker instead of the Brio. In Zoom’s audio settings, check that the Brio is selected as the input device, and confirm your speakers/headset are set correctly for output. Also, make sure the Brio isn’t muted in Windows/Mac sound settings. If issue persists, we recommend reaching out to our social care team via email at socialcare@logitech.com with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:
Answered by Logitech 2 months ago
Sorry, there was a problem. Please try again later.