“I connect this webcam to my monitor. I’ve had it for one day and the camera automatically shuts off on Zoom. Is anyone else experiencing this issue? Also, I have an early 2011 MacBook Pro and it does not recognize the webcam at all. Is it not compatible?”

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• I have same problem. Apparently Logitech has removed all software to support this camera for any Mac OS before 10.14. The listing on this site says it's compatible 10.10 or higher, but that's not true as the older OS is no longer supported. https://logitechfilesoftware.com/logitech-c920s-software/

  Answered by Vince 5 years ago

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• Hello, we are sorry to hear that you are having issues with your C920s on your mac. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  Answered by Logitech 5 years ago

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