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As long as your computer registers that the C920s is plugged in it should automatically work. Otherwise, I would double check your video settings in Zoom. When you're in a meeting, there should be a video camera icon in the bottom left corner. If you click on the little up arrow next to that icon it should show you all of the video devices plugged in. You'll just want to make sure that Zoom can see the C920s and that the C920s is selected in that menu. It should have a green check mark next to it if it's selected. If you need further assistance or that doesn't work, I would contact our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
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