My iPad Air 4 won’t connect to Logitech keyboard? null

Hello Ellen, Please try disconnecting and reconnecting. Sometimes the Smart connector just does not catch right. If that still does not work, you may have received a defective unit. But this folio does come with a 1 year warranty through Logitech, so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360051727294-Warranty-Folio-Touch. -Danielle from Logitech

“My iPad Air 4 won’t connect to Logitech keyboard?”

Asked by Ellen 5 years ago

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Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (4th & 5th gen) - Graphite-Angle_Standard

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Hello Ellen, Please try disconnecting and reconnecting. Sometimes the Smart connector just does not catch right. If that still does not work, you may have received a defective unit. But this folio does come with a 1 year warranty through Logitech, so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360051727294-Warranty-Folio-Touch. -Danielle from Logitech
Answered by Logitech 5 years ago
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