“My Logitech H390 dial on the wire does not move. My students can not hear me speak. Is this related to the dial?”

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• On outer ring press in on the upper side of dial for up volume, opposite side of button on outer ring below for down volume. Red blinking is mute, red solid mic is on on center button.

  Answered by Q1911 4 years ago

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• Hello, we are sorry to hear that you are having issues with your H390. There could be an issue with your dial/cable. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  Answered by Logitech 4 years ago

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