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it could be the driver, the audio settings, no application installed for headset
Sorry, there was a problem. Please try again later.Some programs will default to different audio devices than the computer itself, based on what it recognizes. You may want to check your audio device settings in your computer to make sure your computer is outputting to your H390 and not to your computer or monitor speakers. If you need further tech support, feel free to visit us on the H390 support page here https://support.logi.com/hc/en-us/articles/360024321073
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