“Hello, I purchased the headphones because I work form home & have to take calls, I wanted something wireless. I can hear everyone fine but they can’t hear me. I changed the setting on the PC as well as on zoom but when in zoom meetings they cant hear me.”
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Don't think it is the headset, it is settings in your computer device.
Sorry, there was a problem. Please try again later.Hello, we are sorry to hear that you are having issues with your H800 headset. If you're having issues with the microphone on your headset, try the following: Check that the microphone isn't set to mute either on the headset or in the application where you're using it. Make sure you have the H800 headset selected as the audio input/recording device (see your computer or device's documentation for help). Ensure the application you're using is configured to use the headset as its audio input/recording device (see the application's documentation for help). Make sure the receiver is connected to a USB port that isn't behind any large objects (ex. a desk or desktop PC). Connect the headset to a USB port with the charging cable — it may not have enough battery power. If these steps do not resolve your issue, you may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
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