“I just bought the Logitech M310 mouse at a Best Buy store near where I live. When I tried to use it for the first time it connected but suddenly stopped working. Also when I turn it on, it turns off 30 seconds after and won't work anymore.”
Answer This Question
1-5 of 5 Answers
Get a new mouse. something is wrong. Have never had any of those troubles
Sorry, there was a problem. Please try again later.Try a new battery
Sorry, there was a problem. Please try again later.This frequently happens when you plug the its USB chip into a normal, regular, old-fashioned USB plug. You have to plug it into a newer version USB outlet that has the little wires icon next to it, or the signal won't send/receive properly between it and the mouse. (and yes, I know this because I initially made the same mistake!). If it doesn't work after that, then a trade-in would be in order for a faulty mouse.
Sorry, there was a problem. Please try again later.Have you checked the battery? My wireless Logitech works fine. I have to remember to turn it off when I'm done--no problems with it so far.
Sorry, there was a problem. Please try again later.First off, make sure the battery is good. Also make sure that the connection is properly installed. I never turn mine off -- leave it on. New batteries are cheap. :-)
Sorry, there was a problem. Please try again later.