“followed all instructions - mouse works fine - keyboard does not work, had to use my old wired keyboard.”

Asked by dutch 7 years ago

1-5 of 5 Answers

1. Check batteries to make sure fresh and correctly installed. 2. Turn keyboard on/off. 3. Reboot PC. 4. If none of above work, return keyboard.
Answered by Chuckc 7 years ago
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You need to turn the keyboard on. It's on the back.
Answered by che888 7 years ago
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Same thing happened to me, don't forget to turn it on. Switch is in the upper right hand corner of the keyboard.
Answered by TKHeun 7 years ago
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1. Double-check the keyboard battery and power switch (above the number pad). 2. Is there anything possibly blocking the wireless signal between the keyboard and USB fob? If everything is in order but still not working, return it to the store before your 15-day return policy expires. Good luck.
Answered by bestbri 7 years ago
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did you check your driver? installation? also, call Logitech customer service! in my experience, they're the best!
Answered by psbbrown 7 years ago
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