Why am I having stuttering issues with this pair of products, I am constantly having the mouse or keyboard cut out on me during use null

Question

locura79 · Accepted Answer

You need to make sure the receiver doesn't have anything interfering with it. If you're using it on a desktop, plug the receiver into a front USB port instead of the back. On a laptop, make sure there aren't other cables around it. If you have a single USB port anywhere, plug it in there rather than next to other devices.

Answered by locura79 9 years ago

BestBuyBeliever · Answer

I've been discovering that my keyboard and mouse problems have been caused by the lack of or improper drivers. Try finding the appropriate driver at the manufacturer's site, it may help you with your problem.

Answered by BestBuyBeliever 9 years ago

Verified Purchase

bMin · Answer

The USB plug "Chicklet" needs a few inches extender, to get out from behind the chassis blocking the signal....or the battery is used up.

PeterITguy · Answer

There is probably too much interference where the receiver is placed in your specific environment. Try placing it closer to the mouse and keyboard. Maybe with an USB extension cable.

Jose · Answer

Hi, i had some problems with that, i just moved the connector to a closer location to where im using the keyboard and mouse. After putting the adapter on the new location, problems with signal loss stopped.

Answered by Jose 8 years ago

Verified Purchase

AlbertH · Answer

The answer to this is definitively plugging the receiver into a USB 3.0 (BLUE colored) port. If your machine only has blue colored USB ports, you need to buy a 6 inch USB extension cord and plug the unifying receiver into that to keep it physically away from your computer.

Answered by AlbertH 8 years ago

darrinb · Answer

In my experience it's been due to the batteries.

bestbri · Answer

Check your proximity to the USB fob. If it's too far away or if there are other items in between or nearby (like cell phones, computer speakers, etc.) they may interfere with the signal. Move stuff around and see what happens.

Answered by bestbri 8 years ago

Verified Purchase

Steven · Answer

I am having the exact same issue! You're not the only one! Back to the store it goes!!

Skyking · Answer

how far apart are the keyboard and mouse?

“Why am I having stuttering issues with this pair of products, I am constantly having the mouse or keyboard cut out on me during use”

1-10 of 10 Answers