“We can't seem to answer calls with the answer key. We're using a softphone on our laptops. The headset is connected with a good quality but, if we're walking around the office, we can't answer our calls - is there a way to fix this?”
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Hello JPlano, we apologize for the issues you are experiencing with your headset. At the end of this message, I have attached a link to our support page on the Zone Vibe 100. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/8258521100183-Getting-Started-Zone-Vibe-100
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