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Hi there. Thank you for reaching out and sharing your inquiry about your LT1000PC water filter. We understand your situation and want to help you get the best possible service. Since this water filter is purchased directly through Best Buy, we recommend checking your Best Buy account for an “Auto Ship” or subscription management option. As a troubleshooting step, please log in to your Best Buy account and review your subscription settings; you might find an option there to modify or cancel your auto ship. https://www.lg.com/us/kitchen-accessories/lg-LT1000PCS-water-filter Additionally, we suggest contacting Best Buy’s customer support for further assistance with the auto ship cancellation process. Please send us a private message on Social Media @LGUSSupport so our team can explore additional solutions and provide any further guidance you might need. We appreciate your patience and look forward to assisting you further. —Renzo
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